FAQ

What are the symptoms of transmission problems?

Unusual noises while driving, check engine light comes on, transmission fluid leaks, hard or irregular shifting, transmission is stuck in gear, car has completely stopped moving.

How often do I need to service a transmission in a vehicle?

Servicing requirements for transmissions vary by vehicle manufactures. We recommend you service the transmission in your vehicle every 15,000 -18,000 miles. We offer a free diagnostic service, Click Here to schedule an appointment online

What is included in the free diagnostic and follow up services?

Free diagnostic services include: a road test, transmission fluid level and condition examination, and visual inspection of electrical connectors pertaining to the transmission. Electronic scan assessment is free for most domestic and Asian imports vehicles and trucks up to 2 tons.
Follow up services include: feedback (customer assessment of vehicle), road test, check the vehicle for any leaks, and assurance of correct transmission fluid level and operation.

Why can’t I get an exact quote over the phone?

All transmission repairs are unique. It is impossible to accurately identify the transmission problem with out proper diagnostics. After Transmission City performs the diagnostics on the vehicle, we will recommend appropriate repairs and provide an estimate. In addition, we always provide itemized receipts to our customers. We perform only necessary repairs, no more, no less.

How long does it take to rebuild a transmission?

The labor time depends on the make and the model of the vehicle as well as availability of the parts, the average repair time is 3-4 days.

What warranties does Transmission City offer?

All rebuilds carry a FULL 2 year / 24,000 mile warranty. (Includes all parts and labor)

All minor repairs and services have 1 year / 12,000 mile warranty. (Covers parts and labor serviced by Transmission City)

Do you offer extended warranties?

Extended warranties are available 5 year / 50,000 miles (For most Domestic and Asian import cars and light trucks) *Ask for pricing

What forms of payment do you accept?

All major credit cards, bank checks, and cash.

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If you have any additional questions, feel free to call or email us. Click Here to contact us.